Hear what various professionals and executives have to say about Lon's delivery style and the value of his message . . .

"Again, let me say how very much we appreciated your presentation. You impressed and educated the Executives at our Annual Association Day. Thank you for sharing your knowledge, humor and expertise."

- An Association Executive

"In a word - engaging!  This was a well-balanced program with practical solutions for helping me juggle my workload."

- A Senior IS Manager

"Lon was great at interacting with the group . . . made it fun and interesting! The material was very informative and well-organized."

- A Senior Program Manager

"Very good content that I can use immediately on the job. Lon has excellent knowledge of the material and he presented it effectively. Kept my attention throughout the day."

- A Project Management Professional

"The program was very informative and Lon is an excellent presenter. I can immediately apply what I learned to better support my team.

- An IS Technical Lead

"The class was great! I look forward to recommending it to others on our staff. I'm at a juncture where certain tools will be especially helpful in managing the multiple projects on my plate."

- An Engineer for a Government Contractor

"Great class - Just what I needed!! Lon is a very knowledgeable instructor. Also, the content was very informative with great tools as well. In the future I will be more proactive with my time and better focused on the task at hand."

- An HR Specialist

"Lon was very effective in presenting the material. I will definitely recommend this course to others."

- A Logistics Engineer

"The Process Reengineering Workshop that you conducted for us all those years ago still has an effect that resonates companywide."

- VP of a Large Upscale Retail Firm

Testimonials for Lon's book, Process Reengineering: The Key to Achieving Breakthrough Success:

"I found your book to be easy to follow, insightful, and extremely helpful. I have read other books in this subject but for the telecom industry and our internal processes, I found yours to be the most useful."

- A Telecom Engineering Manager

"Your book is clear, concise, and some of the most enjoyable text I've read in years."

- A Vice President of Quality and Customer Satisfaction

"Your book is must reading for those of us having any amount of management responsibility."

- President and CEO of a Major Manufacturing Firm

"This is one of the most straightforward, content rich books on process design and reengineering in my library. It's not the biggest in terms of page count, but certainly among the best in pragmatic approach and techniques."

- Computer Consultant and "Top 100 Reviewer" for Amazon.com

"I have been looking for a text much like this since I left college a while. . . .This book kept away from the heavy math and got right into the tools; which assuming you don't need to understand the math in depth allows for forward movement quicker."

- Reader from Colorado

"Excellent book! Great for IEs and QEs."

- Bookseller in Ohio